Sendleads Software
Welcome to SendLeads.com, a website provided by Leadflow, LLC (“SendLeads”, “we”, “our”, or “us”). This page explains the terms by which you may access and use our online and/or mobile services and software provided on or in connection with SendLeads.com (collectively, “SendLeads”). By accessing or using SendLeads, or by clicking a button or checking a box (or something similar), you signify that you have read, understood, and agree to be bound by these Software Usage Terms (this “Agreement”) and to the collection and use of your information as set forth in our Privacy Policy, whether or not you are a registered user of SendLeads. SendLeads reserves the right to modify these terms and will provide notice of these changes as described below. This Agreement applies to all visitors, users, and others who access SendLeads (“Users”).
Please read this agreement carefully to ensure that you understand each provision. This agreement contains a mandatory individual arbitration and class action/jury trial waiver provision that requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions.
- SendLeads
SendLeads provides customers with a scalable, feature-rich software lead & data platform for generating, collecting, buying, selling, distributing, organizing, enriching or further managing the leads of their business or of others. -
SendLeads Service
- Eligibility
This is a contract between you and SendLeads. You must read and agree to these terms before using SendLeads. If you do not agree to the Software Usage Terms of this Agreement, you do not have our permission to use SendLeads. You may use SendLeads only if you can form a binding contract with SendLeads, and only in compliance with this agreement and all applicable local, state, national, and international laws, rules and regulations. Any use or access to SendLeads by anyone under eighteen (18) years of age is strictly prohibited and in violation of this Agreement. SendLeads is not available to any Users previously removed from SendLeads. - Limited License
Subject to the Software Usage Terms of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use SendLeads as permitted by the terms and features of SendLeads. SendLeads may terminate this license at any time for any reason or no reason. - SendLeads Accounts
Your account on SendLeads (your “SendLeads Account”) gives you access to the services and functionality that we establish and maintain in our sole discretion. We may maintain different types of SendLeads Accounts for different types of Users. If you open a SendLeads Account on behalf of a company, organization, or other entity, then: (i) “you” includes you and that entity; and (ii) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity’s behalf. By connecting SendLeads with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.
You may never use another User’s SendLeads Account without permission. When creating your SendLeads Account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your SendLeads Account, and you must keep your SendLeads Account password secure. We encourage you to use “strong” passwords with your SendLeads Account. You must notify SendLeads immediately of any breach of security or unauthorized use of your SendLeads Account. SendLeads will not be liable for any losses caused by any unauthorized use of your SendLeads Account.
By providing SendLeads your email address you consent to our using the email address to send you SendLeads-related notices, including any notices required by law, in lieu of communication by postal mail. With your consent, we may also use your email address to send you other messages, such as changes to features of SendLeads and special offers. If you do not want to receive such email messages, you may opt out by clicking on the unsubscribe link on the bottom of our emails. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers. - Administrator Accounts
The person who first completes the SendLeads registration on behalf of any company, entity or organization is the initial “Administrator” for purposes of such subscribing organization’s use of SendLeads, and exercises certain options to initially determine the level of access, privacy, and security for SendLeads related to the Subscribing Organization. For example, the Administrator will determine who can be a User of SendLeads and the level of privileges other such Users will possess. Upon becoming an Administrator, each person will be deemed to agree to the obligations hereunder. In addition, any person designated as the billing contact in the billing record for a subscribing organization will be deemed to assume the rights and obligations of an Administrator. Administrator Accounts must comply in all respects with all Software Usage Terms applicable to SendLeads Accounts. - System Access
You may choose to allow SendLeads to automatically retrieve data from your system(s) or third-party systems or services on your behalf. You hereby represent and warrant that you have the permission, authority, and rights to allow SendLeads to automatically access such system(s) and services and you hereby grant SendLeads permission to access such system(s) and services and retrieve data (as defined below) therefrom by indicating the same within your SendLeads Account. SendLeads disclaims any and all liability associated with accessing and retrieving data from such system(s) and services on your or your subscribing organization’s behalf. In order to connect SendLeads with any third-party service, you hereby designate SendLeads as your agent and attorney-in-fact in connection with such service and further authorize is to: (a) store your data relating to such service; (b) access such service using Customer Data you provide us; (c) use any materials you provide us in order to provide you SendLeads; (d) gather and export from such service any data reasonably necessary for us to provide SendLeads to you; and (e) otherwise take any action in connection with such service as is reasonably necessary for us to provide SendLeads to you. You agree that those third-party service providers are entitled to rely on the foregoing authorization, agency, and power of attorney granted by you. If at any time you do not have the right and authority to allow SendLeads automatic access to such system(s), then you hereby agree to immediately disable such functionality within your SendLeads account. - SendLeads Rules
When using SendLeads, you agree not to: (a) upload or transmit pornographic, threatening, embarrassing, hateful, racially or ethnically insulting, libelous, or otherwise inappropriate content; (b) except where expressly permitted, use SendLeads to engage in spamming of any kind, advertisement of illegal or controlled products or services, or other advertising or marketing activities that violate this agreement, the Privacy Policy or any applicable laws, regulations or generally-accepted advertising or marketing industry guidelines; (c) use SendLeads in any manner that infringes, violates or misappropriates any third party’s intellectual property or proprietary rights; (d) use SendLeads in any manner that is misleading, deceptive or fraudulent or otherwise illegal or promotes illegal activities, including engaging in phishing or otherwise obtaining financial or other personal information in a misleading manner or for fraudulent or misleading purposes; (e) use SendLeads in any manner is libelous or defamatory, or that is otherwise threatening, abusive, violent, harassing, malicious or harmful to any person or entity, or is invasive of another’s privacy; (f) use SendLeads in any manner that is harmful to minors in any way; (g) use SendLeads in any manner that is hateful or discriminatory based on race, color, gender, gender identity, religion, nationality, ethnic or national origin, marital status, disability, sexual orientation or age or is otherwise objectionable, as reasonably determined by SendLeads; (h) use SendLeads in any manner that in our sole discretion could damage, disable, overburden, or impair it; (i) use SendLeads in any manner that constitutes or contains any form of advertising or solicitation to users who have requested not to be contacted about other services, products or commercial interests; (j) attempt to gain unauthorized access to SendLeads, or any part of them, other SendLeads Accounts, computer systems or networks connected to SendLeads, or any part of them, through hacking, password mining or any other means or interfere or attempt to interfere with the proper working of SendLeads or any activities conducted on SendLeads; (k) modify SendLeads in any manner or form, or use modified versions of SendLeads, including but not limited to for the purpose of obtaining unauthorized access to SendLeads; (l) use any robot, spider, scraper, or other automated means to access SendLeads for any purpose without our express written permission, or bypass any measures we may use to prevent or restrict access to SendLeads; (m) impersonate another person or access another User’s SendLeads Account without that User’s permission or to violate any contractual or fiduciary relationships; (n) share SendLeads-issued passwords with any third party or encourage any other User to do so; (o) misrepresent the source, identity, or content of data; (p) modify, adapt, translate or create derivative works based upon SendLeads; (q) reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of SendLeads, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation; (r) rent, lease, loan, resell, sublicense, distribute or otherwise transfer SendLeads to any third party; or use SendLeads for any purpose other than your own internal business use; (s) remove, circumvent, disable, damage or otherwise interfere with security-related features of SendLeads, features that prevent or restrict use or copying of any content accessible through SendLeads, or features that enforce limitations on use of SendLeads; (t) access SendLeads if you are a direct competitor of SendLeads, except with SendLeads’s prior written consent, or for any other competitive purposes; or (u) collect or harvest any personally identifiable information, including account names, from SendLeads. - Compliance with Applicable Laws
As part of SendLeads, we may send marketing and advertising communications on your behalf to customers. In connection with such communications and your use of SendLeads, you hereby represent and warrant that: (i) you have all necessary consents, licenses, rights and authorizations for us to send such communications on your behalf; (ii) you will not, either directly or indirectly, direct us to send communications to any person under the age of thirteen (13) years of age (including, without limitation, by including any individual under the age of thirteen (13) in any list of customers you may provide to us; and (iii) your use of SendLeads (including, without limitation, your provision of User Content, your creation of communications for Customers, collection of Customer lists and contact information, and your instructions for us to send such communications to Customers on your behalf) will be in compliance with any and all applicable laws, rules and regulations, including (without limitation) any data privacy and advertising laws, in each jurisdiction in which you will be sending marketing communications to a resident of the jurisdiction. You agree that, as between the parties, you are the sender of any email message or other communication transmitted through the Service on your behalf. SendLeads is not responsible for reviewing the contents of any communication transmitted through the Services or transmitted by you related to your use of the Service, nor is it responsible for obtaining any necessary consents or permissions from the message recipients. - Changes to SendLeads
We may, without prior notice: (i) change SendLeads; (ii) stop providing SendLeads or features of SendLeads, to you or to Users generally; or (iii) create usage limits for SendLeads. We may permanently or temporarily terminate or suspend your access to SendLeads without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement.
- Eligibility
- SendLeads takes no responsibility and assumes no liability for any content, leads or data that you or any other user submits, provides or otherwise makes available over SendLeads. You shall be solely responsible for your content and the consequences of submitting it, providing it, or otherwise making it available on SendLeads, and you agree that we are only acting as a passive conduit for your online collection and distribution.
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Customer Data
- Customer Data
As part of SendLeads, we may allow you to submit, store, access and we may collect certain Personal Data (as defined below), business data and other information related to your current and potential customers, including (without limitation) lead lists or data (collectively, “Customer Data”). - Use of Customer Data
By submitting Customer Data to SendLeads, you hereby grant, and represent and warrant that you have all rights necessary to grant, all rights and licenses to the Customer Data required for SendLeads and its subcontractors and service providers to provide SendLeads. SendLeads shall have no right to sublicense or resell Customer Data, except however, that you agree that SendLeads may collect, analyze, and use data derived from Customer Data (including without limitation Personal Data) and/or information collected from or about an individual but which does not identify the individual personally for purposes of operating, analyzing, improving, or marketing SendLeads and any related services. If SendLeads shares or publicly discloses information (e.g., in marketing materials, or in application development) that is derived from Customer Data, such data will be aggregated or anonymized such that a specific individual is no longer identifiable. You further agree that SendLeads will have the right, both during and after the term of this Agreement, to use, store, transmit, distribute, modify, copy, display, sublicense, and create derivative works of the anonymized, aggregated leads or data. You may request that SendLeads delete Customer Data at any time, but agree that SendLeads will have no obligation to delete information or data. - Your Responsibilities for Customer Data
In connection with Customer Data, you hereby represent, warrant, and agree that: (a) you have obtained the Customer Data lawfully, and the Customer Data does not and will not violate any applicable laws or any person or entity’s proprietary or intellectual property rights; (b) the Customer Data is free of all viruses, Trojan horses, and other elements that could interrupt or harm the systems or software used by SendLeads or its subcontractors to provide SendLeads; (c) all Customer Data has and will be collected by you in accordance with a privacy policy that permits SendLeads to share, collect, use, and disclose such Customer Data as contemplated under these Terms, and if required by applicable law, pursuant to consents obtained by you to do each of the foregoing; (d) you are solely responsible for ensuring compliance with all privacy laws in all jurisdictions that may apply to Customer Data provided hereunder; (e) SendLeads may exercise the rights in Customer Data granted hereunder without liability or cost to any third party; and (f) the Customer Data complies with the terms of these Terms. For purposes of clarity, SendLeads takes no responsibility and assumes no liability for any Customer Data, and you will be solely responsible for Customer Data and the consequences of sharing it hereunder. You may not submit, or cause to be submitted, any Customer Data that includes a social security number, passport number, driver’s license number, or similar identifier, credit card or debit card number, employment, financial or health information, or any other information which may be subject to specific data privacy and security laws including, but not limited to, the Gramm-Leach-Bliley Act (GLBA), Children’s Online Privacy Protection Act (COPPA) or the Health Insurance Portability and Accountability Act (HIPAA), or which could give rise to notification obligations under data breach notification laws, without our prior written approval. - Security Incidents
In the event that Customer Data is disclosed to or accessed by an unauthorized party, SendLeads will promptly notify you and use reasonable efforts to cooperate with your investigation of the incident. In the event we have a reasonable, good faith belief that an unauthorized party has accessed Customer Data, we will promptly notify you and will use reasonable efforts to cooperate with your investigation of the incident. If such incident triggers any third-party notice requirements, you (not SendLeads) shall be solely responsible for the timing, content, cost and method of any such notice and compliance with applicable laws. You (not SendLeads) bears sole responsibility for adequate security, protection and backup of Customer Data when in your or your representatives’ or agents’ possession or control. We are not responsible, and you are fully responsible, for what your authorized users do with Customer Data. - No Responsibility for Backups
SendLeads will not be responsible for any backup, recovery or other steps required to ensure that Customer Data is recoverable in the case of data loss. You are solely responsible for backing up your Customer Data on a regular basis, and taking appropriate steps to safeguard and ensure the integrity of your Customer Data. - Rights to Customer Data
You own all right, title and interest (including all Intellectual Property Rights) in and to Customer Data.
- Customer Data
- Our Proprietary Rights
Except for your User Content, SendLeads and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content belonging to other Users (the “SendLeads Content”), and all Intellectual Property Rights related thereto, are the exclusive property of SendLeads and its licensors (including other Users who post User Content to SendLeads). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any SendLeads Content. Use of the SendLeads Content for any purpose not expressly permitted by this Agreement is strictly prohibited.
You may choose to or we may invite you to submit comments or ideas about SendLeads, including without limitation about how to improve SendLeads or our products (“Ideas”). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place SendLeads under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, SendLeads does not waive any rights to use similar or related ideas previously known to SendLeads, or developed by its employees, or obtained from sources other than you. -
Subscription; Fees and Payment
- Fees
We will charge you fees (Fees) for your use of SendLeads. You agree to pay any and all Fees based on a plan level for your access and use of SendLeads (“Ordering Document”). For the most current information about our pricing and payment, please review our Plans, Pricing and Payment Terms. SendLeads may add new services for additional fees and charges, and add or amend fees and charges for existing services, at any time in its sole discretion. If we add or amend our Fees, we will update our Pricing and Payment Terms. Any change to our Pricing and Payment Terms shall become effective in the billing cycle following notice of such change to you as provided in this Agreement; provided however that if we have offered a specific duration and Fees for your use of SendLeads, we agree that the Fees will remain in force for that duration. - Continuous Subscription Services; Automatic Billing and Policies
Unless otherwise provided in an Ordering Document any purchases for access and use of SendLeads are on an automatically renewing subscription basis. - Your Sendleads subscription will commence upon the effective date of the ordering document and will automatically renew at the end of your subscription term until you cancel. When you purchase SendLeads, you expressly acknowledge and agree that: (1) SendLeads is authorized to charge you at the beginning of each Subscription Term the Fees identified in an Ordering Document, any applicable taxes, and any other charges you may incur in connection with your use of SendLeads, subject to automatic adjustment as described in Section 6.3 of this Agreement, for as long as your subscription continues; and (2) your subscription is continuous until you cancel it or SendLeads is suspended, discontinued or terminated in accordance with this Agreement. You acknowledge and agree that the amount billed may vary due to promotional offers, changes in your subscription plan, changes in applicable services, taxes, and changes in Fees in accordance with Sections 6.1 and 6.3 and you authorize us to charge your payment method for the changed amounts.
- Automatic Upward
Fees are assessed according to a tier system based on the service usage. For the initial Subscription Term, you agree to pay the Fees for the plan you identify when signing up. For subsequent Subscription Terms, in the event that the actual number of Events used exceeds the numbers of Events included in your Plan, you will be charged the increased Fees for the subsequent Subscription Term. - Cancellation; Refunds
To cancel your SendLeads Account or the SendLeads services, you must notify us at least three (3) days before the start of the next Subscription Term using the appropriate functionalities of SendLeads. You may cancel your SendLeads Account or the SendLeads services at your sole discretion; however, SendLeads grants refunds for cancellation at its sole discretion and you acknowledge and agree that you may not be refunded any Fees for your cancellation of your SendLeads Account and the SendLeads services. Notwithstanding the foregoing, if you cancel your SendLeads Account or the SendLeads services within thirty (30) days following the beginning of your initial Subscription Term, we may provide you a refund of the Fees you paid under your Ordering Document. In the event that SendLeads suspends or terminates your SendLeads Account or this Agreement for your breach of this Agreement, you understand and agree that you shall receive no refund or exchange for any unused time on a subscription, any license or subscription fees for any portion of SendLeads, any content or data associated with your SendLeads Account, or for anything else. - Payment Information; Taxes
We or our third-party payment processors will charge your Fees and any other charges you may incur to the payment method you provide when you register for a SendLeads Account or you identify in an Ordering Document. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with SendLeads must be accurate, complete, and current. You may change your payment method by changing the information in your SendLeads Account. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with SendLeads at the prices in effect when such charges are incurred. If we are unsuccessful in charging your payment method and have still not received payment within seven (5) days after informing you, we may (without liability to you) suspend or temporarily disable all or part of your access to SendLeads and we shall be under no obligation to provide any or all of SendLeads while the Fees concerned remain unpaid. This does not affect any other rights and remedies available to us. You will pay any and all applicable taxes, if any, relating to any such payments of Fees, purchases, transactions or other monetary transactions.
- Fees
- Privacy
We care about the privacy of our Users. You understand that by using SendLeads you consent to the collection, use and disclosure of your personally identifiable information and aggregate and/or anonymized data as set forth in our Privacy Policy, and to have your personally identifiable information collected, used, transferred to and processed in the United States. - Security
SendLeads uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information and implement your privacy settings. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk. - Third-Party Links and Information
SendLeads may contain links to third-party materials that are not owned or controlled by SendLeads. SendLeads does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from SendLeads or share your User Content on or through any third-party website or service, you do so at your own risk, and you understand that this Agreement and SendLeads’s Privacy Policy do not apply to your use of such sites. You expressly relieve SendLeads from any and all liability arising from your use of any third-party website, service, or content, including without limitation User Content submitted by other Users. Additionally, your dealings with or participation in promotions of advertisers found on SendLeads, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that SendLeads shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers. - Indemnity
You agree to defend, indemnify and hold harmless SendLeads and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (a) your use of and access to SendLeads, including any leads, data or content transmitted or received by you; (b) your violation of any term of this Agreement, including without limitation your breach of any of the representations and warranties above; (c) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights; (d) your violation of any applicable law, rule or regulation; (e) User Content or any content that is submitted via your SendLeads Account including without limitation misleading, false, or inaccurate information; (f) your willful misconduct; or (g) any other party’s access and use of SendLeads with your unique username, password or other appropriate security code. - No Warranty
SendLeads is provided on an “as is” and “as available” basis. Use of SendLeads is at your own risk. To the maximum extent permitted by applicable law, SendLeads is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from SendLeads or through SendLeads will create any warranty not expressly stated herein. Without limiting the foregoing, SendLeads, its subsidiaries, its affiliates, and its licensors do not warrant that the content is accurate, reliable or correct; that SendLeads will meet your requirements; that SendLeads will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that SendLeads is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of SendLeads is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of SendLeads.
Further, SendLeads does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through SendLeads or any hyperlinked website or service, and SendLeads will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.
Federal law, some states, provinces and other jurisdictions do not allow the exclusion and limitations of certain implied warranties, so the above exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers and exclusions under this Agreement will not apply to the extent prohibited by applicable law. - Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall SendLeads, its affiliates, agents, directors, employees, suppliers or licensors be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, SendLeads. Under no circumstances will SendLeads be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of SendLeads or your account or the information contained therein.
To the maximum extent permitted by applicable law, SendLeads assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from SendLeads; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through SendLeads; and/or (vii) User Content or the defamatory, offensive, or illegal conduct of any third party. In no event shall SendLeads, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to SendLeads.
This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if SendLeads has been advised of the possibility of such damage.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers, exclusions, and limitations of liability under this Agreement will not apply to the extent prohibited by applicable law. -
Governing Law, Arbitration, and Class Action/Jury Trial Waiver
- Governing Law
You agree that: (i) SendLeads shall be deemed solely based in Wyoming; and (ii) SendLeads shall be deemed a passive service that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than Wyoming. This Agreement shall be governed by the internal substantive laws of the State of Wyoming, without respect to its conflict of laws principles. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the preceding sentences with respect to the substantive law, any arbitration conducted pursuant to the terms of this Agreement shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of the federal and state courts located in Sheridan,Wyoming for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that Sheridan, Wyoming is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable. - Arbitration
Read this section carefully because it requires the parties to arbitrate their disputes and limits the manner in which you can seek relief from SendLeads. For any dispute with SendLeads, you agree to first contact us at help@SendLeads.com and attempt to resolve the dispute with us informally. In the unlikely event that SendLeads has not been able to resolve a dispute it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration by JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitration will be conducted in Sheridan, Wyoming, unless you and SendLeads agree otherwise. If you are using SendLeads for commercial purposes, each party will be responsible for paying any JAMS filing, administrative and arbitrator fees in accordance with JAMS rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses. If you are an individual using SendLeads for non-commercial purposes: (i) JAMS may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from JAMS; (ii) the award rendered by the arbitrator may include your costs of arbitration, your reasonable attorney’s fees, and your reasonable costs for expert and other witnesses; and (iii) you may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall be deemed as preventing SendLeads from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, Intellectual Property Rights or other proprietary rights. - Class Action/Jury Trial Waiver
With respect to all persons and entities, regardless of whether they have obtained or used SendLeads for personal, commercial or other purposes, all Claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class action, collective action, private attorney general action or other representative proceeding. This waiver applies to class arbitration, and, unless we agree otherwise, the arbitrator may not consolidate more than one person’s Claims. You agree that, by entering into this Agreement, you and SendLeads are each waiving the right to a trial by jury or to participate in a class action, collective action, private attorney general action, or other representative proceeding of any kind. - Limitation on Claims
You and SendLeads agree that any cause of action arising out of or related to SendLeads and/or your use thereof must commence must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
- Governing Law
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General
- Assignment
This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by SendLeads without restriction. Any attempted transfer or assignment in violation hereof shall be null and void. - Notification Procedures and Changes to the Agreement
SendLeads may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by SendLeads in our sole discretion. SendLeads reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement. SendLeads is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. SendLeads may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the ‘last modified’ date at the top of this page and notify you that material changes have been made to the Agreement. Your continued use of SendLeads after any such change constitutes your acceptance of the new Software Usage Terms. If you do not agree to any of these terms or any future Software Usage Terms, do not use or access (or continue to access) SendLeads. - No Waiver
No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and SendLeads’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. - Contact
Please contact us at help@SendLeads.com with any questions regarding this Agreement. - Disclosures; California Residents
The provider of services is Leadflow, LLC. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254. - Entire Agreement/Severability
This Agreement, together with any amendments and any additional agreements you may enter into with SendLeads in connection with SendLeads, shall constitute the entire agreement between you and SendLeads concerning SendLeads. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect, except that in the event of unenforceability of the universal Class Action/Jury Trial Waiver, the entire arbitration agreement shall be unenforceable.
- Assignment